30 Day Exchange Pledge

We don’t think you’ll need to use it but for even more peace-of-mind, Network Q cars include a 30-day exchange pledge*

If during the first 30 days of ownership your vehicle develops a mechanical or electrical fault to manufacturer's original equipment which can not be repaired to a satisfactory standard, you can exchange it for a Network Q vehicle of equal value on display at the Network Q supplying dealer where you bought your vehicle. The 30-day exchange pledge is in addition to your statutory rights.

Terms and ConditionsShow

If you choose to exchange your vehicle for one at a higher price you will have to pay the difference.

 

  • The supplying dealer must be satisfied that, apart from the faulty component, the vehicle is in the same condition as when it was delivered to you.
  • If needed Network Q will appoint a qualified motor engineer to examine the vehicle to confirm whether it qualifies for an exchange under the terms of the 30 day exchange pledge. This service is open to every Network Q owner and is free of charge. Please ask your Network Q dealer for details or phone the Network Q Guarantee helpline on 0844 573 8010.
  • The exchange must be completed within 30 days of you taking delivery of the vehicle and within 1,000 miles of the delivery mileage.