About Eden Vauxhall

Eden Vauxhall is one of the newest and most progressive Motor Groups in Britain.

Established in January 2008 as a Joint Venture between Graeme Potts and Vauxhall Motors it operates 5 Retail Centres in Reading, Newbury, Fareham, Exeter and Honiton.

Graeme Potts, the principal shareholder, has spent over 20 years in the UK automotive sector and has extensive experience of delivering a customer experience which has lead to growth and profitability for the companies he has managed.  In establishing Eden Vauxhall, Graeme and his team are committed to combining uniquely the characteristics of the very best large companies with the individual service and personalisation that is appreciated from many smaller private companies.

Eden has already invested in excellent retail premises, customer focused systems and state of the art technology, but most importantly is rapidly instilling a culture which is demonstrably different from every other motor retailer.  Eden colleagues are being empowered to be genuinely customer focused.  The company's values are founded on openness, absolute integrity and flexibility.

Graeme is asking every Eden colleague to be obsessed with delighting and responding to customers needs while he undertakes to make Eden Vauxhall a better world for colleagues in terms of motivation, communication, rewards and personal development.  A radical example of this new and better world is that Eden is committed to a six day operating week.  We believe that our customers deserve the very best service whenever Eden is operating and that frankly many motor retailers deliver substandard service because of staffing limitations on Sundays.  We also believe that our colleagues will be more motivated and more customer focused if they benefit from at least one day every week when they have a chance to have high quality family time.

All Eden centres will, with effect from the 1st March, be open for a full range of products and services up until 9pm every Tuesday and Thursday giving our customers the opportunity for evening shopping after having had the chance to eat and relax after work and when traffic volumes are characteristically lower and every Eden centre will also remain open until at least 7pm every Saturday evening.  Along with our 0845 telephone service and our fully interactive website I believe that this gives all our customers great opportunities to experience Eden better service whilst delivering the colleague environment that we wish.

I hope you enjoy both exploring this website and your interaction with Eden Vauxhall and we look forward to serving you. 

If you have any comments on our products, services or business proposition, please don't hesitate to contact me personally on graeme.potts@edenvauxhall.com

Kind regards

 
GRAEME POTTS